Effective date: September 4, 2026
My Memories Travel Agency respects your privacy. This policy explains what personal information we collect, why we collect it, how we may use and share it, and the choices available to you when you visit our website or request travel-planning services.
Information We Collect
When you complete our Plan My Trip form or contact us, we may collect:
- Your first and last name
- Your email address and telephone number
- Your desired destination and preferred type of travel
- Your departure city and preferred travel dates
- The number of travelers and estimated travel budget
- Details you voluntarily provide about your dream trip, special occasion, preferences, or accessibility needs
Our hosting provider may also collect basic technical information, such as an IP address, browser type, device type, and server logs, for security and website operation.
How We Use Your Information
We may use your information to:
- Respond to your inquiry and communicate with you
- Research, plan, quote, and arrange requested travel services
- Personalize recommendations based on your interests, comfort, pace, and budget
- Provide customer service and maintain business records
- Protect our website, prevent misuse, and comply with legal obligations
How We Share Information
We may share information only as reasonably necessary to respond to your request or provide travel-planning services. This may include Gateway Travel Partner resources, airlines, cruise lines, hotels, resorts, tour operators, travel insurance providers, transportation companies, and technology or email service providers.
We may also disclose information when required by law, to protect legal rights, or to help prevent fraud or security threats. My Memories Travel Agency does not sell or rent your personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain appropriate business records, resolve disputes, or meet legal requirements. Information that is no longer needed will be deleted or securely disposed of when reasonably practicable.
Information Security
We use reasonable administrative and technical measures to protect personal information. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Your Choices and Privacy Requests
You may ask to access, correct, or delete personal information you have provided, subject to applicable legal and recordkeeping requirements. You may also ask questions about how your information is used. Contact us at travel@mymemoriestravel.com.
Google Analytics
We use Google Analytics to understand how visitors use our website and to improve our content and services. Google Analytics may collect information such as pages visited, approximate location, browser and device information, session activity, and interactions with links and forms. Google may use cookies or similar technologies to collect and process this information. We do not use Google Analytics to intentionally collect names, email addresses, telephone numbers, or information entered into our travel-planning form.
Learn more about how Google uses information. Visitors may also use the Google Analytics Opt-out Browser Add-on.
Third-Party Services and Links
Our website may use or link to third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information directly to them.
Children's Privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided information to us, please contact us so we can review and delete it.
Changes to This Policy
We may update this Privacy Policy as our services or practices change. The effective date at the top of this page will show when the policy was most recently updated.
Contact Us
For questions or privacy requests, contact:
My Memories Travel Agency
A Gateway Travel Partner
Email: travel@mymemoriestravel.com